Lynne has had an extensive health care career ranging from critical care nursing, operational and board posts at local and national level during which she has been able to support teams to create significant improvement in health systems. This has been specifically through her work on co-design, creativity and innovation, creating the culture for innovation, leading change and sustainability for improvement.
Lynne’s work has resulted in the development of a number of products and publications to support health care teams to better understand approaches for improvement and innovation, these include:
- Experience Based Design -an innovative method of co-designing health services with patients based upon their actual experience of the service provide
- Creating the Culture for Innovation-a guide developed to support senior leaders to develop a culture for innovation within their organizations
- Thinking Differently -a book designed specifically for front line teams who want to achieve transformational change through creativity and innovation.
- Sustainability Model and Guide-provides a diagnostic tool and guidance to increase the likelihood of sustainability of improvements for project teams.
Lynne has supported health systems in the NHS, Canada, the USA, Denmark and Australia. Lynne is an Advisory Board Member of the CORE Research Study on co-design at the University of Melbourne, is an evaluator for the NZ Innovator Awards and a reviewer for the NZ Medical Journal, BMJ Quality and Safety Journal and the Journal of Clinical Nursing.
In addition to her role at Ko Awatea in Auckland , New Zealand, Lynne is also an Associate Honorary Professor of Nursing at the University of Auckland and an Adjunct Associate Professor, School of Medicine, University of Tasmania.